Tuesday, June 19, 2012

A Great Medical Alarm Testimonial

Our Account Executive Barb Doss received this wonderful testimonial from Randall C., whose mother lives in Indiana.

"First of all, thank you so much for your follow up and personalized response. I am glad I got a chance to consider one of your company's competitors after we spoke, which helped me realize that we were making the right decision to go with Guardian.

I'm not joking when I say that their proposed 'service' was to send a link to a website so my parents could choose their appliance and then for them to further visit for self installation guidelines - a bit of a tall order considering my parents (and I am sure many seniors) don't even have a computer! I don't think Guardian has much to worry about in terms of losing out due to customer service!"

1 comment:

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